Reference

Open rafi999 Privacy Policy

Our Privacy Policy explains what rafi999 collects when you open an account, sign in from a mobile device, or use DANA, OVO, GoPay and QRIS.

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REQUEST SUPPORT

Ask About Account Data Access

A clear request path matters when your phone verification, wallet record or privacy question needs attention. Use our support route with the account phone number, the subject of your request and any relevant payment reference. If you are in Makassar, the same privacy process applies as elsewhere in supported Indonesia regions, subject to local law.

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Account access

If your phone verification does not match your account, tell us which sign-in step stopped. We may ask for account details needed to locate the record, then explain what we can change and why.

Wallet status

For a DANA, OVO, GoPay or QRIS question, include the payment reference and time shown on your receipt. We use those details to check the account record without asking for your wallet password.

Privacy request

Ask to access, correct or delete personal data through our support route. We first verify that the request comes from the account holder, then reply with the applicable next step under local law.

DATA HANDLING

Explore Security From Login To Wallet

We keep this policy practical by tying data handling to real account activity: login, phone verification, wallet status and support requests.

Account records

We may hold your phone number, account details and verification history so we can recognise your account, respond to access questions and reduce mistaken changes. We use these records for the purposes described in this Privacy Policy.

Payment references

A DANA, OVO, GoPay, QRIS, bank transfer or virtual account action can create a reference, timestamp and status record. We use that trail to reconcile the account and investigate a receipt question.

Device signals

Your browser or phone may provide session, language and device signals that help keep the account path working. These signals can also help us identify unusual sign-in behaviour without reading unrelated content on your device.

Cookies

Cookies and similar storage can keep a session active, remember selected settings and show us which policy pages are opened. You can manage browser storage through your device settings, although some account steps may then need repeating.

Retention

We retain records only for the period needed for account operation, payment reconciliation, security checks, dispute handling or legal duties. The period can differ by record type, and we explain available deletion choices when you ask.

Policy changes

If this Privacy Policy changes in a material way, we will update this page and identify the revised wording. For a personal data question or correction request, contact us through the support route with your account details.

Browse rafi999 Privacy Policy Answers

These answers focus on the questions you may have before opening an account or checking a wallet record. They explain the practical privacy steps around login, mobile access, payment references and requests for personal data.

It covers personal data used for account creation, phone verification, sign-in, device sessions, cookies, payment references and support requests. It also explains retention, security handling and how you can ask to access, correct or delete data where local law permits.

We use your phone number to create and locate your account, complete the phone verification step and help protect account access. If you contact support about a login issue, the number helps us match your request to the correct account.

Yes. When you use DANA, OVO, GoPay, QRIS, bank transfer or a virtual account, we may retain the payment reference, time and status linked to your account. We use those details to reconcile activity and answer receipt questions.

Cookies or similar device storage can keep your session active, remember selected settings and help us understand which policy pages are opened. You can manage storage in your browser or phone settings, though some account steps may need repeating.

Yes. Send a correction request through our support route with the account phone number and the detail you believe is wrong. We verify the request, check the relevant record and explain the correction or any legal reason it cannot be changed.

Contact us through the support route and state that you want a deletion request assessed. We verify account ownership before acting. Some records may remain for payment reconciliation, security, dispute handling or legal duties where local law permits.

This policy is written for supported Indonesia regions and applies where local law permits. If access or eligibility differs for your location, the applicable local rule takes priority. You can ask support how that rule affects a specific data request.

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